Kenworth Montréal | Satisfaction form

Satisfaction form

Formulaire de satisfaction
* Fields marked with an asterisk must be filled out

In which branch of the Kenworth Montreal Group did you receive your service? *

1 - Why did you choose Groupe Kenworth Montreal for your repair? *

2 - In general, how would you rate the courtesy of our staff? Have you been well served? *

3 - If you didn't take appointments, was the waiting reasonable? *

4 - Were you given a repair estimate after the diagnosis was done? *

5 - If additional repairs were required, have you been informed before processing? *

6 - Have we done all the necessary repairs on your vehicle? *

7 - How do you evaluate the condition of the vehicle when returned to you? *

On a scale of 1 to 10 (where 1 is Not at all satisfied and 10 Extremely satisfied) rate your satisfaction with the Kenworth Montreal dealer in regard to the following attributes:

  1 2 3 4 5 6 7 8 9 10
Convenience of the location *
Hours of operation *
Completion of service when promised *
Accuracy of initial diagnosis *
Explanation of the work performed *
Overall quality of repairs *

Suggestions or comments regarding your experience at Kenworth Montreal: